Contact

A question before buying, unsure about compatibility, product maintenance, an order, shipping or a return? Our customer service team is here to help.

Choosing between two solutions? If you are not sure whether a filter, pump, accessory or fountain suits your needs, contact us before ordering. We would rather help you check the available information than direct you towards an unsuitable product.

THYLY
Website: thyly.fr
Email: contact@thyly.fr
Phone: +33 1 84 16 44 60

To help us answer an order-related question more easily, please include your order number in your message.

Returns: do not send any parcel without prior instructions. The return address applicable to your order will be provided by email after your request has been approved.